Volume 20 No. 3, December 2021
ARTICLE INFO
Article History:
Received: 05 May 2021
Accepted: 05 October 2021
Available online: 01 December 2021
MANAGEMENT AND ACCOUNTING REVIEW, VOLUME 20 NO 3, DECEMBER 2021
https://doi.org/10.24191/MAR.V20i03-06
https://doi.org/10.24191/MAR.V20i03-06
Utilization of Artificial Intelligence in Tax Audit in Indonesia
Siti Kurnia Rahayu♣
Department of Accounting, Faculty of Economic and Business,
Department of Accounting, Faculty of Economic and Business,
Universitas Komputer Indonesia
ABSTRACT
The purpose of the article is to explain the design of Artificial Intelligence (AI) in the tax audit system which includes the existing status of ICT, the possibility of AI adoption in the Tax Administration System, supporting factors, challenges in implementing AI and the readiness of tax auditors in Directorate General of Taxes (DGT) in implementing AI. The research used a qualitative method through interviews with three key informants. The key informants came from the DGT who designed the Information System at DGT and relevant to the Tax Audit, in Jakarta Indonesia. Apart from key informants, the research also included an analysis of several documents issued by the DGT regarding the Information System at DGT. The data analysis used in this research was inductive analysis. The findings indicate that there are challenges to system development synergy at DGT related to the development process by adopting a private sector work style. DGT is still trying to understand the potential benefits of implementing a system with AI due to the novelty of the system and it has not been tested so that the predictions of benefits are uncertain, as well.
KEYWORDS: Artificial Intelligence, Tax Audit, Tax Administration System, Directorate General of Taxes.
KEYWORDS: Artificial Intelligence, Tax Audit, Tax Administration System, Directorate General of Taxes.
♣Corresponding Author: Wahida Ahmad, Arshad Ayub Graduate Business School, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia; Email:This email address is being protected from spambots. You need JavaScript enabled to view it.; Tel: +6019-3321069.