Volume 20 No. 3, December 2021
ARTICLE INFO
Article History:
Received: 09 August 2021
Accepted: 26 October 2021
Available online: 01 December 2021
MANAGEMENT AND ACCOUNTING REVIEW, VOLUME 20 NO 3, DECEMBER 2021
https://doi.org/10.24191/MAR.V20i03-10
https://doi.org/10.24191/MAR.V20i03-10
Accountability and Transparency of Accredited Social Enterprises in Malaysia: Website Disclosure Analysis
Farah Aida Ahmad Nadzri1,2♣, Norziana Lokman1,3, Sharifah Norzehan Syed Yusuf1,2, and Saifuddin Naharuddin4
1Accounting Research Institute, Universiti Teknologi MARA, Shah Alam, Malaysia
2Faculty of Accountancy, Universiti Teknologi MARA, Puncak Alam, Malaysia
3Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Shah Alam, Malaysia
4Malaysia Debt Ventures Berhad, Kuala Lumpur, Malaysia
ABSTRACT
Converging the three (3) traditional sectors: non-profits, for-profits, and government, a social enterprise (SE) is a hybrid business model that is primarily motivated by social or environmental objectives through entrepreneurship. SEs have gained wide attention from various stakeholders including beneficiary groups, customers, donors, partners, support groups, and government agencies. Therefore, to meet the demand of these various stakeholder groups, the SE needs to be accountable and transparent. Aiming to look at the website disclosure of the accredited SEs, this study analysed the content of the SEs websites based on the six (6) different dimensions. It was found that the overall disclosure was low at 31%. Based on the interview conducted, it was revealed that the low disclosure score was mainly due to a limited budget, time constraint, and lack of awareness among the SEs. It was also discovered that the majority of SEs focussed more on disclosing their mission, vision, and values; besides information regarding the social or environmental activities conducted. Nevertheless, the information least disclosed by the accredited SEs were future outlook and strategies, and resource allocation, thus further improvement is suggested.
KEYWORDS: Social Enterprise, Accountability, Transparency, Website Disclosure
KEYWORDS: Social Enterprise, Accountability, Transparency, Website Disclosure
♣Corresponding Author: Farah Aida Ahmad Nadzri, Accounting Research Institute/Faculty of Accountancy, Universiti Teknologi MARA Shah Alam, Malaysia; Email: This email address is being protected from spambots. You need JavaScript enabled to view it. ; Tel:+603-55444925